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Terms of Service
Welcome to RoRo’s Retro! These Terms of Service govern your use of our website and the purchase of our products. By visiting our site or making a purchase, you agree to these terms.
1. General Information
- Our products are handmade and often one-of-a-kind. Minor variations in color, size, or design are normal.
- Prices are listed in U.S. dollars and are subject to change without notice.
2. Orders & Payments
- Orders are processed once payment is received in full.
- We accept major credit/debit cards and other payment methods shown at checkout.
- All transactions are secure. We do not store your payment details.
3. Shipping & Delivery
- Orders are shipped to the address provided at checkout. Please double-check your information before placing an order.
- Shipping costs and delivery times are displayed at checkout.
- We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
4. Returns & Exchanges
- Due to the nature of our products, all sales are final unless an item arrives damaged or defective.
- If your item is damaged during shipping, contact us within 7 days of delivery with photos, and we will work to resolve the issue.
5. Intellectual Property
- All content on this website (including images, text, designs, and product descriptions) is the property of RoRo’s Retro and may not be copied or reproduced without permission.
6. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.
7. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with a new effective date.
8. Contact Us
If you have questions about these Terms of Service, contact us at:
RoRo’s Retro
Email: roro@rorosretro.com
Privacy Policy
At RoRo’s Retro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect:
- Personal Information: Your name, email address, shipping address, billing address, and payment details when you place an order.
- Non-Personal Information: Browser type, device type, operating system, IP address, and website usage data.
- Cookies: Small files stored on your device to help us improve your browsing experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases, questions, or promotions
- Improve our website, products, and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information with:
- Trusted service providers who help us operate our business (e.g., payment processors, shipping carriers)
- Legal authorities if required by law
4. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic
- Improve site performance
You can disable cookies in your browser settings, but some features may not work properly without them.
5. Data Security
We take reasonable measures to protect your personal information, including secure payment processing and encrypted data storage. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data
- Opt-out of marketing communications
- Restrict certain types of data processing
To exercise these rights, contact us at: [your email address]
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
RoRo’s Retro
Email: roro@rorosretro.com
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